Inspection outcome: Standards met
Last inspection: 20/09/2024
Pharmacy context
The pharmacy is located within a row of shops in the town of Edgware. It dispenses NHS and private prescriptions and sells medicines over the counter. The pharmacy provides medicines in multi-compartment compliance packs to some people. And it delivers prescriptions to people who cannot get to the pharmacy. The pharmacy offers some NHS services such as Pharmacy First and the New Medicines Service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages its risks well and reviews its processes to help team members work safely and effectively. Team members record their mistakes and take action to try and prevent similar mistakes happening again. The team ensures it protects people’s personal information from unauthorised access. And it keeps the records it needs to by law. Team members understand their role in protecting vulnerable people.
Principle 2. Staff
Team members work well together and have been appropriately trained for their roles. There are enough team members for the pharmacy to deliver its services safely. And they are comfortable about raising any concerns they may have.
Principle 3. Premises
The premises are clean and maintained well. And they provide a professional environment to provide health care services. The pharmacy has a suitable consultation room so people using the pharmacy can have a private conversation with team members if needed. And the premises are kept secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy makes its services accessible to people with different needs. And it provides its services safely. It obtains its medicines from licensed wholesalers and stores them appropriately. Team members highlight prescriptions for higher-risk medicines so people can be given additional information to help them take their medicines safely. And the team responds to drug alerts and recalls to ensure medicines are suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment to provide its services effectively. It uses its equipment in a way that maintains people’s privacy. And it carries out checks to ensure it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |