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Pharmacy inspections

Inspection reports and learning from inspections

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PharmacyOnline.co.uk / Bliss.co.uk (9011378)

Inspection outcome: Standards not all met

Last inspection: 21/01/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Improvement action plan

 

Pharmacy context

This pharmacy is located in an industrial estate in the city of Glasgow, and it is closed to the public. It provides online prescribing services for conditions including weight management, erectile dysfunction, hair loss and women's health through its website www.pharmacyonline.co.uk. It dispenses private prescriptions generated by its internal prescribing service. And it sells a range of over-the-counter medicines. The pharmacy delivers medicines via courier to people living in the UK. The pharmacy also operates as a hub pharmacy and dispenses medicines in multi-compartment compliance packs and sealed individual compliance pouches against NHS prescriptions on behalf of another community pharmacy in the company. This was a full routine inspection of the pharmacy. The pharmacy was last inspected in July 2024 and all standards were met.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards not all met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards not all met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

St Andrews Industrial Estate
Unit 1 Devon Place
Glasgow
G41 1RD
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What does 'pharmacy has not met all standards' mean?

When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.