Inspection outcome: Standards met
Last inspection: 06/07/2023
Pharmacy context
This is a community pharmacy in a shopping precinct in the town of Middlesbrough. It dispenses NHS and private prescriptions and sells a range of over-the-counter medicines. The pharmacy provides a range of services including a home delivery service. It also dispenses some medicines in multi-compartment compliance packs to people who need this level of support.
Inspection summary findings
Principle 1. Governance
The pharmacy has a comprehensive set of instructions to help its team carry out various tasks safely. And the team appropriately manages the risks associated with the services the pharmacy provides. The pharmacy has a process to review mistakes made during the dispensing process so it can learn from these events. The pharmacy team is well equipped to safeguard vulnerable adults and children. The pharmacy keeps the records it needs to by law and keeps people’s confidential information secure.
Principle 2. Staff
The pharmacy's team members have the correct qualifications and skills to carry out their roles safely and effectively. The pharmacy supports them in updating their knowledge, skills, and professional development. Team members support each other and work well together to provide an efficient service. And they can provide feedback and raise concerns where necessary.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. The pharmacy has a suitably private consultation room where people can have a confidential conversation with a pharmacy team member.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which are managed well. It makes these services accessible to people. The pharmacy team correctly sources and stores its medicines. And it completes regular checks to identify any medicines which are close to expiring or are out of date to make sure the medicines it supplies are of a suitable quality.
Principle 5. Equipment and facilities
The pharmacy has the correct equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |