Inspection outcome: Standards met
Last inspection: 04/07/2023
Pharmacy context
A pharmacy located on a busy high street in the Portswood area of Southampton. The pharmacy dispenses NHS and private prescriptions, sells a range of over‐the‐counter medicines and provides health advice. The pharmacy also provides a local delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy satisfactorily identifies and manages the risks associated with its services. It has up‐to‐ date written procedures that the team follows, and team members are well aware of their roles. The pharmacy completes all the records it needs to by law. And it has suitable insurance to cover its services. The pharmacy team keeps people’s private information safe. And it knows how to protect the safety of vulnerable people.
Principle 2. Staff
The pharmacy has suitably trained staff, and it gives them regular ongoing training. The pharmacy team manages its workload safely and effectively. And team members support one another well. They are comfortable about providing feedback to one another, so that they can improve the quality of the pharmacy's services.
Principle 3. Premises
The pharmacy is new, and its premises are clean, bright and appropriate for the services it provides. The pharmacy is organised and it has enough workspace for the team to work effectively. The pharmacy has a suitable room for private conversations.
Principle 4. Services, including medicines management
The pharmacy provides services to support the health needs of the local community. And it makes those services easily accessible. The pharmacy delivers it services safely and effectively. And team members make suitable checks to ensure that people taking higher risk medicines can do so safely. They store and manage medicines appropriately. And they take the right action in response to safety alerts, so people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has appropriate equipment for the services it provides. And it keeps its equipment clean and well maintained to make sure it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |