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Pharmacy inspections

Inspection reports and learning from inspections

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Pharmacy Department (1031855)

Inspection outcome: Standards met

Last inspection: 09/05/2019

Pharmacy context

The pharmacy is based in the Royal South Hants Hospital in central Southampton. The hospital runs various clinics including dermatology, ear nose and throat, urology, diabetes and gynaecology. The hospital also has a minor injuries unit, a mental health unit and elderly rehabilitation ward. The pharmacy dispenses outpatient prescriptions, provides medicines to external units and sells a selection of pharmacy only and over-the-counter medicines.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy manages risks well. Team members record errors and incidents and they learn from these and act to avoid problems being repeated. The pharmacy keeps up-to-date records and protects patient confidentiality. Team members also understand how they can help to protect vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage the workload safely. Pharmacy team members are well trained, and they have a good understanding of their roles and responsibilities. They are encouraged to keep their skills up to date.

Principle 3. Premises

Standards met

The pharmacy's premises are well organised and suitable for the provision of its services. 

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely, and makes sure that they are accessible to a wide range of people. The pharmacy sources, stores and manages medicines appropriately.

Principle 5. Equipment and facilities

Standards met

The pharmacy has appropriate equipment and facilities to provide its services safely.

Pharmacy details

Royal South Hants Hospital
Graham Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards