Inspection outcome: Standards met
Last inspection: 01/11/2024
Pharmacy context
This is a closed pharmacy operating by appointment only, located in Chingford. It does not provide any NHS services but dispenses medicines against private prescriptions and offers a delivery service. It also offers consultations with a pharmacist, operates a travel clinic and provides other private services such as weight loss and ear wax removal using Patient Group Directions (PGDs).
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures which are designed to help team members deliver its services in a safe and effective manner. It manages the risks associated with its services well and keeps the records it needs to by law. Team members protect people’s information and have the relevant training to safeguard the welfare of vulnerable people using their services. People using the pharmacy’s services can easily provide feedback in several ways, and the pharmacy has procedures to minimise errors and learn from its mistakes.
Principle 2. Staff
The pharmacy has sufficient levels of staff for the services it provides and manages its workload safely. The team has the appropriate skill mix to ensure safe practice, and team members undertake additional training to help develop their skills. Team members can raise concerns if needed.
Principle 3. Premises
The pharmacy is clean and tidy, and it has appropriate space for providing its services safely. The pharmacy premises are also safe, secure, and appropriately maintained.
Principle 4. Services, including medicines management
The pharmacy suitably manages its healthcare services. It sources its medicines from licenced suppliers and stores them appropriately. Team members take the right actions to take in response to safety alerts and recalls, to ensure medicines and medical devices are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. It maintains its equipment so that it is safe to use and has adequate resources to provide information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |