Inspection outcome: Standards met
Last inspection: 24/07/2023
Pharmacy context
The pharmacy is situated in
a surgery building and shares its entrance with the surgery. The pharmacy
provides NHS and private dispensing services to local people as well as supplying
medicines in multi-compartment compliance packs to a lot of people. It is open
100 hours a week and there is a car park opposite the pharmacy.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy
team usually work to professional standards and identify and manage risks
effectively. The pharmacy generally keeps its records up to date and these show
that it is providing safe services. Its team members understand how they can help
to protect the welfare of vulnerable people. And the pharmacy team members keep
people's private information safe. They discuss mistakes that happen during the
dispensing process with the regular pharmacist. And they review the mistakes and
discuss them in the wider team. So, the pharmacy can find opportunities to find
any patterns or trends and learn from these to improve its processes.
Principle 2. Staff
The pharmacy has enough team members to provide its services, and they start their required training courses in a timely manner. The pharmacy can provide its team members with ongoing training to help keep their knowledge and skills up to date. But team members are unfamiliar with how to access this training which limits its usefulness.
Principle 3. Premises
The pharmacy's premises are secure and provide an adequate although cramped environment to deliver its services.
Principle 4. Services, including medicines management
Overall, the pharmacy
delivers its services in a safe and effective manner, and it gets its medicines
from reputable sources. The team tries to make sure that people have all the
written information they need so that they can use their medicines safely but
there are times when this does not happen. And information on dispensing labels
is sometimes very hard to read. This could mean that people do not have all the
up-to-date information they need about their medicines.
Principle 5. Equipment and facilities
The pharmacy has the right equipment for its services. And it makes sure its equipment is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |