Inspection outcome: Standards met
Last inspection: 09/09/2019
Pharmacy context
This is a community pharmacy located in the centre of the village. Most people who use the pharmacy are from the local area. The pharmacy mainly dispenses NHS prescriptions and sells a range of over-the-counter medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages risks to make sure its services are safe, and it keeps the records required by law. Members of the pharmacy team are clear about their roles and responsibilities. They keep people's private information safe and complete training, so they know how to protect children and vulnerable adults. They do not always make full records of their mistakes and review them, so may be missing out on some learning opportunities.
Principle 2. Staff
The pharmacy team members have the right qualifications for the jobs they do. The pharmacy encourages them to keep their skills up to date and supports their development. The team members work well together and can raise concerns. They are comfortable providing feedback to their manager and receive feedback about their own performance.
Principle 3. Premises
Principle 4. Services, including medicines management
The pharmacy offers a range of healthcare services which are easy for people to access. Services are generally well managed, so people receive appropriate care. The pharmacy sources, stores and supplies medicines safely. And it carries out some checks to ensure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use and use it in a way that protects privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |