Inspection outcome: Standards met
Last inspection: 13/05/2021
Pharmacy context
The pharmacy is on the main street in the village of Patrington. The pharmacy changed ownership in November 2020. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks associated with its services including the risks from COVID-19. It has up-to-date written procedures that the pharmacy team follows. And it completes all the records it needs to by law. The pharmacy protects people’s private information properly. The pharmacy responds appropriately when errors occur and the team takes appropriate action to prevent future mistakes.
Principle 2. Staff
The pharmacy has a small team with the basic skills to support its services. Team members work well together and support each other in their day-to-day work. Pharmacy team members receive informal feedback on their performance and have several opportunities to develop their skills and knowledge.
Principle 3. Premises
The pharmacy premises are appropriate for the services provided. The pharmacy has suitable facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services which support people's health needs and it manages these services well. The pharmacy identifies the risks to the delivery of its services and it has appropriate systems in place to ensure people receive their medicines safely and efficiently. The pharmacy gets its medicines from reputable sources and it stores and manages medicines correctly. The team carries out checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |