Inspection outcome: Standards met
Last inspection: 20/10/2021
Pharmacy context
This pharmacy is located within a parade of shops in a residential area. The pharmacy provides the Covid-19 vaccination Service. It also provides medication in multi-compartment compliance packs to people who live care homes and those in their own homes and need help managing their medicines. The inspection took place during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages the risks associated with its services. People who use the pharmacy can provide feedback and the pharmacy team have received training to help protect the welfare of vulnerable people. When a dispensing mistake occurs, team members generally react appropriately. But they do not always review dispensing mistakes. So, they might be missing opportunities to learn and make the services safer.
Principle 2. Staff
Team members work well together, and they manage the pharmacy’s workload well. They feel comfortable about raising concerns. They complete ongoing training to keep their skills up to date. But they do not always start the relevant accredited training courses in a timely manner.
Principle 3. Premises
The premises are suitable for the services offered and they are kept secure. There is a room where people can have private conversations with a team member.
Principle 4. Services, including medicines management
People can access the pharmacy’s services. The pharmacy has some systems in place for making sure that its services are organised. And it orders its medicines from reputable sources and largely stores them properly. The pharmacy sometimes assembles multicompartment compliance packs without checking against the prescription. And this may increase the likelihood of mistakes being made.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |