Parkside Pharmacy (1035853)

Inspection summary findings

Principle 1. Governance

The pharmacy has written procedures to help identify and manage risk so team members can provide services safely and effectively. Team members record mistakes they make during the dispensing process to help prevent the same mistake occurring. They mostly keep records required by law, and they keep people’s private information secure. They have appropriate training to help them respond correctly to support vulnerable people.  

Principle 2. Staff

The pharmacy has enough suitably skilled team members to provide its services safely. Team members who are working towards the completion of accredited qualification training are suitably supported and supervised by the pharmacist. Team members receive ongoing training to further develop their skills and knowledge. And they support each other to help complete the workload. They ask appropriate questions when helping people with their healthcare needs. And they feel comfortable to raise concerns if required.

Principle 3. Premises

The pharmacy's premises are clean, secure and suitable for the services it provides. It has appropriate facilities for people requiring privacy when accessing the pharmacy's services.

Principle 4. Services, including medicines management

Overall, the pharmacy manages the delivery of its services safely and effectively. And it makes them accessible to people. Team members generally supply people with the information they need to help them take their medicines. They complete checks on medicines to ensure they remain fit for supply. And they respond appropriately when they receive alerts about the safety of medicines.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide its services. Team members use the equipment and facilities in way that protects people’s private information.