Inspection outcome: Standards met
Last inspection: 03/01/2024
Pharmacy context
This pharmacy is located on a busy local high street in West London. The pharmacy serves people of all age ranges and receives most of its prescriptions electronically. It provides flu and Covid-19 vaccinations, ear wax removal, and private prescription service. It also provides medication in multi-compartment compliance packs to people who live in their own homes and need help managing their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages the risks associated with its services. It keeps the records it needs to by law, so it can show that supplies are made safely and legally. People who use the pharmacy can provide feedback and the pharmacy team have received training to help protect the welfare of vulnerable people. When a dispensing mistake occurs, team members react appropriately.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload, and team members are appropriately trained for the jobs they do. Members of the pharmacy team have opportunities to discuss ideas to help them to improve pharmacy services.
Principle 3. Premises
The premises are suitable for the services offered and they are kept secure. There is a room where people can have private conversations with a team member.
Principle 4. Services, including medicines management
The pharmacy has organised processes in place and people can access its services. It obtains its medicines from reputable sources and stores as well as manages its medicines appropriately. And it supplies medicines inside multi-compartment compliance packs safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |