Oxford E-Pharmacy (9011090)

Inspection summary findings

Principle 1. Governance

Overall, the pharmacy’s working practices are conducted in a satisfactory manner. The team understands how to protect the welfare of vulnerable people. The pharmacy protects people's private information appropriately. And, it adequately maintains most of its records in accordance with the law. But, members of the pharmacy team don’t always record enough or accurate details for some of its records. This could mean that they may not have enough information if problems or queries arise in the future.

Principle 2. Staff

The pharmacy has enough staff to manage its current workload safely. The pharmacy’s team members are provided with some resources to help keep their skills and knowledge up to date.

Principle 3. Premises

The pharmacy premises are clean and secure. The pharmacy provides a professional environment to appropriately deliver its services.

Principle 4. Services, including medicines management

In general, the pharmacy provides its services safely. The pharmacy sources its medicines from reputable suppliers. It generally stores and manages its medicines appropriately. But, the pharmacy has no designated containers to store and dispose of some medicines that could be harmful to the environment. The pharmacy’s team members make some checks to help people with higher-risk medicines to take their medicines safely. But, they don't always record any information about this. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied.

Principle 5. Equipment and facilities

The pharmacy has the appropriate equipment and facilities it needs to provide its services safely. And, it uses its facilities appropriately to help protect people’s privacy.