Inspection outcome: Standards met
Last inspection: 05/10/2023
Pharmacy context
This pharmacy is located on a housing estate in East London. It mainly serves the population in the local area. It provides a variety of services including dispensing of NHS prescriptions, the New Medicine Service (NMS), and seasonal flu vaccinations. It also provides medicines in multi-compartment compliance packs for people who have difficulty remembering to take their medicines.
Inspection summary findings
Principle 1. Governance
On the whole, the pharmacy manages the risks associated with its services well. It has appropriate insurance in place to protect people. The pharmacy generally keeps all the records it needs to by law. And it keeps people’s private information safe. Team members record any dispensing mistakes and discuss them regularly to help make the pharmacy’s services safer. The pharmacy has written procedures to help team members work safely. But these have not yet been read by the relevant team members.
Principle 2. Staff
The pharmacy has enough team members to deliver a safe and effective service. And the team work well together. Members of the team complete the right training for their roles. And the team members can raise any concerns they have. They get some ongoing training to help keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy is kept in a clean and professional state. And it is kept secure from unauthorised access. It also has a consultation room where people can have discussions in private.
Principle 4. Services, including medicines management
The pharmacy dispenses its medicines in a safe and effective manner. And people with a range of needs can access the pharmacy’s services. The pharmacy stores its medicines appropriately. And the team responds appropriately to safety alerts and recalls.
Principle 5. Equipment and facilities
The pharmacy had the equipment it needs to provide a safe and efficient service. And it uses its equipment to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |