Inspection outcome: Standards met
Last inspection: 24/07/2023
Pharmacy context
Orange pharmacy is an independent community pharmacy. The pharmacy is on a parade of local shops and businesses in a suburb of Reading in Berkshire. It provides its services over the internet and is generally closed to the public. It focuses on dispensing services and the delivery of NHS prescriptions. But it also provides winter flu vaccinations and a microsuction ear wax removal service. It hopes to extend its range of services to include travel vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy has suitable written procedures in place to help ensure that its team members work safely. And the team understands and follows them. The pharmacy has insurance to cover its services. And it completes the records it needs to by law. The pharmacy team knows how to protect the safety of vulnerable people. And it protects people’s confidential information properly. The pharmacy adequately identifies and manages the risks associated with its services. Team members respond appropriately when mistakes happen. And they take suitable action to prevent mistakes in the future.
Principle 2. Staff
The pharmacy adequately trains its team members for the tasks they carry out. The pharmacy team manages its workload safely and effectively. And team members support one another appropriately. In general, they are comfortable about providing feedback to one another, so that they can improve the quality of the pharmacy's service
Principle 3. Premises
The pharmacy’s premises provide a suitable environment for people to receive its services. They are bright and well lit. And they are generally tidy, and organised. They are also sufficiently clean and secure.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. And it makes them accessible for people. The pharmacy gets its medicines and medical devices from appropriate sources. And it makes the necessary checks to ensure that the pharmacy’s medicines and devices are safe to use to protect people’s health and wellbeing. The pharmacy generally stores its medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The pharmacy uses its facilities and equipment to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |