Inspection outcome: Standards met
Last inspection: 26/06/2024
Pharmacy context
This pharmacy is in a suburb of Leeds. People do not visit the pharmacy premises, but they can access its services via its website. And they can contact the team by telephone and email. The pharmacy’s main activities are dispensing NHS prescriptions and delivering medicines to people’s homes. The pharmacy provides multi-compartment compliance packs to help some people take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy team members suitably identify and manage the risks associated with the services provided by the pharmacy. They follow written procedures to help them perform tasks safely. And they know how to respond appropriately when errors occur. Team members identify potential risks to the safe dispensing of prescriptions, and they take action to prevent mistakes. The pharmacy protects people’s private information correctly, and it mostly completes the records it needs to by law.
Principle 2. Staff
The pharmacy has a small team with the appropriate range of experience and skills to provide its services. Team members work well together and are good at supporting each other in their day-to-day work. They have some limited opportunities to complete ongoing training and are supported to take on new roles so they can suitably develop their skills.
Principle 3. Premises
The premises are appropriate for the services the pharmacy provides. And they are suitably clean, hygienic, and secure. The pharmacy’s website is clearly laid out and professional in appearance which helps ensure people accessing its services receive appropriate care.
Principle 4. Services, including medicines management
The pharmacy provides a small range of services that support people's health needs. And it manages its services well to help people receive their medicines safely and receive appropriate care. Team members obtain medicines from reputable sources. And they adequately store and carry out checks to ensure medicines are in good condition and appropriate to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |