Inspection outcome: Standards met
Last inspection: 15/03/2024
Pharmacy context
This is a community pharmacy in a shopping precinct in the town of Stockton-On-Tees, Cleveland. Its main services include selling over‐the‐counter medicines, dispensing NHS prescriptions, providing the NHS Pharmacy First and NHS Hypertension Case Finding services. It delivers medicines for some people to their homes.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably manages the risks with its services and provides them safely and efficiently. Team members record mistakes they make during the dispensing process. Then they use the records to identify trends or patterns and make changes to the way they work to reduce the risk of similar mistakes recurring. The pharmacy keeps people's sensitive information secure, and team members know how to safeguard vulnerable adults and children.
Principle 2. Staff
The pharmacy team has the skills and experience it needs to effectively manage the workload. Team members are adequately supported to update their knowledge and skills.
Principle 3. Premises
The pharmacy premises are suitable for the services the pharmacy provides to people. And the premises are maintained to a high standard. There is a private consultation room available for people to use to have confidential conversations with a pharmacy team member.
Principle 4. Services, including medicines management
The pharmacy offers a wide range of services which are easy for people to access. The pharmacy team manage the services well. Pharmacy team members follow robust processes to make sure the pharmacy stores and manages its medicines correctly.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities to safely manage its services. The equipment is well maintained to ensure it is fit for purpose.
Pharmacy details
Unit 6 Hanover Parade
The Glebe
STOCKTON-ON-TEES
TS201RF
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |