Inspection outcome: Standards met
Last inspection: 01/03/2023
Pharmacy context
This is an NHS community pharmacy in a relatively large building which was previously a bank. It is close to a railway station and a market, as well as an NHS walk-in centre. It provides some medication in multi-compartment compliance packs to people who need help with taking their medicines. And it provides flu vaccinations when in season.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages its risks. Team members understand their own roles and responsibilities, and they generally understand the importance of keeping people’s personal information secure. They know how to safeguard the welfare of vulnerable people. The pharmacy largely keeps the records it needs to by law. And it records and learns from any dispensing mistakes that happen to help make its systems safer.
Principle 2. Staff
The pharmacy has enough staff to provide its services safely, and they do the right training for their roles. They are comfortable about making suggestions or raising any concerns. And they do some ongoing training to help keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy’s premises are suitable for its services, and they are kept clean and tidy. They are kept secure from unauthorised access when the pharmacy is closed. And people can have a conversation with a team member in a private area. The pharmacy does not always appropriately restrict access to areas where medicines are stored, but it has taken steps to address this.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. It gets its medicines from reputable sources and largely stores them properly. People with a range of needs can access its services and team members know how to signpost people to other local services. The pharmacy takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy’s equipment and facilities are suitable for its services, and it maintains them appropriately. It uses its equipment in a way which helps protect people’s personal information
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |