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Pharmacy inspections

Inspection reports and learning from inspections

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Newport Pharmacy (1093367)

Inspection outcome: Standards met

Last inspection: 23/08/2023

Pharmacy context

This NHS community pharmacy is on a row of shops in a small village. It opens six days a week and has a Post Office on the premises. It sells medicines over the counter and dispenses people’s prescriptions. It delivers medicines to people who have difficulty in leaving their homes. The pharmacy supplies medicines in multi-compartment compliance packs (compliance packs) to people who need help managing their medicines. It delivers the Community Pharmacist Consultation Service (CPCS) to help people who have a minor illness or need an urgent supply of a medicine. And people can get their flu vaccination (jab) at the pharmacy too.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy identifies and manages the risks associated with its services to help provide them safely. It records and regularly reviews any mistakes that happen during the dispensing process. It uses this information to help make its services safer and reduce any future risk. It protects people’s personal information well and team members understand their role in protecting vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough team members for the services it provides. They mostly do the right accredited training for their roles. And they work effectively together and are supportive of one another. But team members don't currently make full use of the resources available to help them keep their skills and knowledge current.

Principle 3. Premises

Standards met

The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely. It obtains its medicines from reputable sources, and it manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.

Pharmacy details

The Brown House
High Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards