Inspection outcome: Standards met
Last inspection: 22/09/2020
Pharmacy context
This is a community pharmacy on the main road through the village of Newmachar. People of all ages use the pharmacy. The pharmacy dispenses NHS prescriptions and sells a range of over‐the‐counter medicines. It also supplies medicines in multi‐compartmental compliance packs and provides substance misuse services. This pharmacy was visited during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy's team members follow written processes for the pharmacy’s services to help provide them safely. The pharmacy has made some suitable changes to its procedures to help keep people safe when they are using its services during the pandemic. The pharmacy mostly keeps all the records that it needs to by law and keeps people’s private information safe. Team members know how to find out who to contact if they have concerns about vulnerable people. They record some mistakes to learn from them, but don’t review these regularly enough to identify common themes. So, they could be missing some learning opportunities.
Principle 2. Staff
The pharmacy usually has enough qualified and experienced staff to provide its services. The pharmacy does not set aside time for team members to continue their learning so they may find it difficult to keep their knowledge up to date. Team members know how to raise concerns if they have any.
Principle 3. Premises
The premises are safe and clean and suitable for the pharmacy’s services. The pharmacy is usually suitable for people to have private conversations with team members. The pharmacy is secure when closed.
Principle 4. Services, including medicines management
The pharmacy helps people to easily access its services. It provides safe services. Team members support people by providing them with information and advice to help them use their medicines safely. And they provide extra written advice to people taking higher-risk medicines. The pharmacy obtains medicines from reliable sources and stores them properly. Team members know what to do if medicines are not fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to deliver its services. The team looks after this equipment to ensure it works.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |