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Pharmacy inspections

Inspection reports and learning from inspections

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Newhall Pharmacy (1036884)

Inspection outcome: Standards met

Last inspection: 26/06/2024

Pharmacy context

This pharmacy is located in a residential area of Swadlincote, Burton-On-Trent. It dispenses prescriptions and sells medicines over the counter. The pharmacy provides a range of NHS services including the Pharmacy First Service, New Medicine Service, COVID-19 vaccination service and a supervised consumption service. It also supplies medicines in multi-compartment compliance packs to help people take their medicines correctly. And it offers a medicine delivery service to people’s homes. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy largely identifies and manages the risks associated with the services that it provides to help make sure they are safe and effective. Its team members discuss mistakes when they happen, but they do not always make a record so they may miss opportunities to identify common mistakes or trends. The pharmacy keeps the records that it needs to be law. And its team members take the correct steps to protect people’s private information and keep vulnerable people safe. 

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload safely. And its team members are comfortable about providing feedback to the pharmacist and senior management team. The pharmacy provides support to members of the team who are enrolled onto a training course to help make sure they develop the skills and knowledge they require for their role. 

Principle 3. Premises

Standards met

The pharmacy is clean and tidy and is a suitable place to provide healthcare services safely. It has a consultation room so that people can have a conversation in private with a member of the team.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are easily accessible to people and are provided in a safe and effective manner. It sources and stores medicines appropriately and carries out checks to help make sure that they are kept in good condition and safe to supply to people.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide services safely and maintains them appropriately. It is uses them in a way to help protect privacy. 

Pharmacy details

High Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards