Inspection outcome: Standards met
Last inspection: 28/12/2023
Pharmacy context
This is a pharmacy which is closed to the public and provides its services at a distance. The pharmacy is in a business park in Bromsgrove, Worcestershire and it only dispenses medicines against private prescriptions. The pharmacy also has an online presence (https://newgrovepharmacy.com/).
Inspection summary findings
Principle 1. Governance
The pharmacy is operating appropriately. The pharmacy identifies and manages the risks associated with its services in a satisfactory way. Members of the pharmacy team deal with their mistakes responsibly. But they are not always documenting and reviewing all the necessary details. This could mean that they may be missing opportunities to spot patterns and prevent similar mistakes happening in future. Team members understand their role in protecting the welfare of vulnerable people. And the pharmacy largely keeps the records it needs to by law.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. The regular pharmacist keeps his skills and knowledge up to date by completing regular training.
Principle 3. Premises
The pharmacy premises provide a suitable environment to deliver healthcare services from. The pharmacy is kept clean and tidy. And it has enough space to provide its services.
Principle 4. Services, including medicines management
The pharmacy provides its services efficiently. The pharmacy sources its medicines from reputable suppliers and stores them appropriately. And the pharmacy’s team members largely use suitable methods to ensure assembled prescription are delivered appropriately. But the pharmacy has not considered some additional risks.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. Its equipment ensures people’s confidential information is kept secure.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |