Inspection outcome: Standards met
Last inspection: 22/01/2024
Pharmacy context
This is a busy pharmacy in
the village of New Stevenson in Motherwell. Its main activity is dispensing NHS
prescriptions. It provides some people with their medicines in
multi-compartment compliance packs to help them take their medicines correctly.
And it provides the NHS Pharmacy First service and a medicines delivery service
for people in their homes.
Inspection summary findings
Principle 1. Governance
The pharmacy’s written
procedures help manage risk so its team members can provide services safely.
Team members record errors made during the dispensing process so they can learn
from them. They generally keep the records required by law and keep people’s
private information secure. They know how to respond effectively to concerns
for people accessing the pharmacy’s services.
Principle 2. Staff
The pharmacy has suitably
skilled and qualified team members to help manage the workload. Team members
receive ongoing learning to help develop their skills and knowledge. There is
an open and honest culture amongst the team. And they know how to suitably respond
to repeated requests for medicines liable to misuse.
Principle 3. Premises
The pharmacy premises are
clean, secure and suitable for the services it provides. It has a suitable
consultation room where people can have private and confidential conversations
with team members if necessary.
Principle 4. Services, including medicines management
The pharmacy manages the
delivery of its services safely and effectively. And it makes them accessible
to people. Team members carry out checks to ensure that medicines remain fit
for supply. And they know how to respond appropriately to concerns that
medicines might not be suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. Team members use the equipment in a way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |