Pharmacy context
The pharmacy is in a small village near Wakefield. The pharmacy dispenses NHS and private prescriptions. The pharmacy supplies medicines in devices to help people to take their medicines. And it supplies supervised and unsupervised doses of methadone.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. And it keeps most of the records it needs to by law. The pharmacy has written procedures for the team to follow. People using the pharmacy can raise concerns and provide feedback. The pharmacy team has some level of training and guidance to respond to safeguarding concerns to protect the welfare of children and vulnerable adults. The pharmacy team members respond appropriately when errors happen. And they discuss what happened and make changes to prevent future mistakes. But they don’t record all errors or review them. This means that the team may not have information to identify patterns and help reduce mistakes. The pharmacy has adequate arrangements to protect people’s private information. But the team members keep
some private information in areas that could be seen by others.
Principle 2. Staff
The pharmacy team has the qualifications and skills to support the pharmacy’s services. The pharmacy has a small team that works together to manage the workload. The pharmacy team members receive feedback on their performance. But they have limited opportunities to complete more training to keep their skills and knowledge up-to-date.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. And it has adequate arrangements for people to have private conversations with the team.
Principle 4. Services, including medicines management
The pharmacy provides services that support people's health needs. The pharmacy mostly manages its services well. But the team doesn’t always supply information leaflets with medication to help people take their medicines safely. The pharmacy obtains its medicines from reputable sources. But it doesn’t always store and manage its medicines appropriately to ensure they are safe to supply. The team members don’t always mark short-dated stock and dates of opening on liquids. This means there is a risk of supplying
medication that may not be safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |