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Pharmacy inspections

Inspection reports and learning from inspections

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MY PHARMACY 365 (9011356)

Inspection outcome: Standards met

Last inspection: 07/08/2023

Pharmacy context

The pharmacy is in a medical aesthetics clinic in Glasgow. It is a private pharmacy and is closed to the public. People access the pharmacy’s services through its website, https://mypharmacy365.co.uk by telephone or following a consultation at the clinic. The pharmacy's private prescribers, who are based in the clinic, prescribe for a limited range of treatments including for weight loss.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately manages the risks with its online services. It has documented procedures for the prescribers and team members to follow to help make sure people receive medicines suitable for them to take. And it completes some reviews of the effectiveness of these procedures to help keep its services safe. The pharmacy keeps the records required by law and team members keep people's private information secure. It has adequate processes to help team members protect vulnerable adults and children.

Principle 2. Staff

Standards met

Pharmacy team members have the necessary qualifications and skills for their roles and the services they provide. And the pharmacy supports its team members' ongoing learning and development needs. The pharmacy reviews its staffing levels in line with changing workload. And it has reliable plans in place to cover team members' absence. 

Principle 3. Premises

Standards met

The pharmacy premises are suitable for the services provided. They are clean, hygienic, and secure. The pharmacy's website looks professional and provides ease of access for people to use. It is well-maintained and up to date and suitable for the services it provides.

Principle 4. Services, including medicines management

Standards met

The pharmacy has adequate safeguards in place to help ensure people receive medicines that are suitable for them to take. And it makes its services accessible to people. The pharmacy orders its medicines from reputable suppliers and stores them properly. Team members carry out checks to make sure medicines are in good condition and suitable to supply. And it has arrangements to identify and remove medicines that are no longer fit for purpose. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs for its services. And it uses its equipment appropriately to protect people's confidentiality.

Pharmacy details

49-51 Crow Road
Glasgow
G117SH
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards