My Own Chemist (1125765)

Inspection summary findings

Principle 1. Governance

The pharmacy’s working practices are safe and effective. Its team members understand their roles and responsibilities. They listen to people’s concerns and keep people’s information safe. The pharmacist records any mistakes he makes and takes action to reduce the chance of making similar mistakes in future.

Principle 2. Staff

The pharmacy team manages the workload well. Team members work well together. They are comfortable about providing feedback to each other and are involved in improving the pharmacy’s services.

Principle 3. Premises

The pharmacy’s premises are clean, tidy and organised. They provide a safe, secure and professional environment for people to receive healthcare services.

Principle 4. Services, including medicines management

The pharmacy provides services safely and effectively. In general, the pharmacy manages its medicines safely and effectively. The pharmacy generally stores its medicines safely. And it carries out checks to help make sure that its medicines are fit for purpose. But it doesn't carry out all of its checks as thoroughly as it could.

Principle 5. Equipment and facilities

The pharmacy’s team members have the equipment and facilities they need to provide services safely. They use facilities and equipment in a way that keeps people’s information safe and secure.