Inspection outcome: Standards met
Last inspection: 18/04/2023
Pharmacy context
This community pharmacy is located in a small parade of shops in a residential area of Muxton, Telford. It dispenses prescriptions and sells over-the-counter medicines. The pharmacy supplies some medicines in multi-compartment compliance aid packs to help make sure people take their medicines at the right time. The pharmacy also offers several additional services including the community pharmacy consultation service, vitamin B12 injections, a pharmacy walk-in clinic, travel vaccinations and ear micro suction.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably manages the risks associated with its services and it keeps the records it needs to by law. Pharmacy team members are clear about their roles and responsibilities. They understand how to keep peoples private information safe and how to raise concerns to protect the wellbeing of vulnerable people.
Principle 2. Staff
Pharmacy team members are suitably trained for the jobs that they do. They get feedback on their development and have access to ongoing training materials to help them learn and improve.
Principle 3. Premises
The pharmacy is clean and provides a suitable environment for the provision of healthcare. Consultation rooms are available to enable people to have a private conversation with pharmacy team members.
Principle 4. Services, including medicines management
The pharmacy’s services are generally accessible and suitably managed. But the pharmacy does not always complete risk assessments and audits of new services to ensure that new services are being delivered effectively and in line with current guidance. The pharmacy gets its medicines from licensed wholesalers and team members complete checks to help make sure medicines are stored safely and fit for supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it provides. And pharmacy team members suitably maintain equipment so that it is fit for use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |