Inspection outcome: Standards met
Last inspection: 05/08/2020
Pharmacy context
This is a pharmacy in a large supermarket near the centre of a seaside town. It offers seasonal flu vaccinations and delivers medicines to some people in their own homes. It provides Medicines Use Reviews and New Medicine Service checks. And it supplies medication in multi-compartment compliance packs to some people who need help managing their medicines. The inspection was undertaken during the Covid-19 pandemic and the pharmacy is not currently offering the blood pressure testing service.
Inspection summary findings
Principle 1. Governance
The pharmacy appropriately identifies and manages the risks associated with providing its services. When something goes wrong, team members take action to help prevent a recurrence. The pharmacy generally keeps the records it needs to by law, to show that medicines are supplied safely and legally. People who use the pharmacy can provide feedback and raise concerns. Team members protect people’s personal information. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely, and they do the right training for their roles. Team members do ongoing training to help keep their knowledge and skills up to date. They can take professional decisions to help keep people safe and they feel comfortable about raising any concerns.
Principle 3. Premises
The pharmacy has a professional appearance and team members keep it clean and tidy. It has taken additional steps to help protect staff and people using the pharmacy during the Covid-19 pandemic. The premises are kept secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides its services safely, and people with a range of needs can access them. It gets its medicines from reputable sources and stores them properly. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |