Morrisons Pharmacy (1031508)

Inspection summary findings

Principle 1. Governance

The pharmacy's working practices are generally safe and effective. It is appropriately insured to protect people if things go wrong. The pharmacy keeps the required up‐to‐date records. The team members keep people’s private information safe and they know how to protect vulnerable people. But they could learn more from mistakes to prevent them from happening again.

Principle 2. Staff

The pharmacy has enough staff to manage its workload safely. And the company provides additional help when staff are ill or on holiday. The pharmacy team members are encouraged to keep their skills and knowledge up to date. The pharmacy uses a skills matrix to make sure the team members know how to do all tasks. And, they are kept informed about changes in advice regarding COVID‐19.

Principle 3. Premises

The pharmacy looks professional and is suitable for the services it offers. It is clean and generally tidy. The premises are thoroughly cleaned to reduce the likelihood of transmission of coronavirus. The pharmacy signposts its consultation room so it is clear to people that there is somewhere private for them to talk.

Principle 4. Services, including medicines management

Everyone can access the services the pharmacy offers. It manages its services effectively to make sure that they are delivered safely. The pharmacy team members make sure that people have the information they need to use their medicines properly. The pharmacy gets its medicines from appropriate sources and stores them safely. The team members make sure that people only get medicines that are safe.

Principle 5. Equipment and facilities

The pharmacy has taken action to reduce the spread of coronavirus with changes to its flow of people and the use of protective screens and equipment. It has the appropriate equipment and facilities for the services it provides. And, the team members make sure that they are clean and fit‐for‐purpose.