Inspection outcome: Standards met
Last inspection: 19/01/2023
Pharmacy context
This community pharmacy is adjacent to a medical centre in the centre of the town of Bury, Lancashire. Its main services include dispensing NHS and private prescriptions and selling over-the-counter medicines. The pharmacy offers a seasonal flu vaccination service to people. And it delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy mostly identifies and manages risk. Team members use written procedures to help support them in managing the pharmacy's services safely. They keep people's confidential information safe. And they record details of some mistakes made during the dispensing process and they discuss ways to improve patient safety. The pharmacy keeps most of the records it needs to by law. But it does not always maintain its responsible pharmacist record correctly. So, this could make it harder for the pharmacy to identify who had been the responsible pharmacist at a particular time if there was a query.
Principle 2. Staff
The pharmacy has an adequate number of team members to manage its services. And they have the right qualifications and skills to provide the pharmacy's services. Team members can give feedback on ways the pharmacy can improve. And they complete ongoing training to keep their knowledge and skills up to date.
Principle 3. Premises
The pharmacy keeps its premises clean and secure. And they are suitable for the services the pharmacy provides for people. The pharmacy has a suitable consultation room where people can have private conversations with team members.
Principle 4. Services, including medicines management
The pharmacy's services are easily accessible to people. And it manages these services well to help people manage their health effectively. The pharmacy sources and stores its medicines appropriately to make sure they are fit for purpose.
Principle 5. Equipment and facilities
The pharmacy has the appropriately maintained equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |