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Pharmacy inspections

Inspection reports and learning from inspections

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Million Pharmacy (9011314)

Inspection outcome: Standards met

Last inspection: 06/08/2024

Pharmacy context

The pharmacy is in a row of shops in Millfield, Sunderland. It dispenses NHS prescriptions and sells some over-the-counter medicines. The pharmacy offers services including the NHS New Medicines Service and the NHS Pharmacy First Service. And it offers seasonal flu vaccinations. The pharmacy team provides medicines in multi-compartment compliance packs to help some people in the community take their medicines at the right time, as well as people in care homes. And the pharmacy delivers medicines to people’s homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy identifies and manages risks with its services. It has written procedures relevant to its services and team members follow these to help them provide services safely, although these are due for review. Pharmacy team members learn and improve from mistakes. They keep people’s confidential information secure. And they know how to identify situations where vulnerable people need help. The pharmacy keeps the records required by law.

Principle 2. Staff

Standards met

The pharmacy has a large team with an appropriate range of experience and skills to safely provide its services. Team members work well together and within the scope of their competence. And they have opportunities to complete ongoing training so they can develop their knowledge. Pharmacy team members know how to raise concerns, if needed.

Principle 3. Premises

Standards met

The pharmacy premises are clean, secure, and provide a suitable environment for the services provided. And the pharmacy has a consultation room to meet the needs of people requiring privacy when using its services.

Principle 4. Services, including medicines management

Standards met

The pharmacy sources its medicines from recognised suppliers. And it generally stores and manages them appropriately. Pharmacy team members complete regular checks to ensure medicines are suitable for supply. And they respond appropriately when they receive alerts about the safety of medicines. Team members appropriately manage the delivery of services safely and effectively.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services. Team members use the equipment in a way that keeps people safe and protects private information.

Pharmacy details

187 Hylton Road
Sunderland
SR47YE
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards