Inspection outcome: Standards met
Last inspection: 16/03/2022
Pharmacy context
This is a traditional community pharmacy situated on a main road in a suburban area. It serves the local population. It mainly supplies NHS prescription medicines, and it manages people's repeat prescriptions. The pharmacy also prepares medicines in weekly compliance packs to help make sure people take them safely. It provides NHS flu vaccination and minor ailment services, and it offers home delivery service. This inspection was completed during the COVID‐19 pandemic.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy suitably manages its risks. It has written instructions to help make sure the pharmacy team provides safe services. The team reviews any mistakes which helps it to learn and improve. And it keeps the records required by law. Team members know how to keep people's private information safe, and they understand their role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage its workload. The team members work well together, and they have access to appropriate training and development opportunities.
Principle 3. Premises
The premises are clean, secure and spacious enough for the pharmacy’s services. It has consultation facilities which are used for some services such as vaccinations, so the pharmacy team can speak to people in private.
Principle 4. Services, including medicines management
The pharmacy’s working practices are generally effective, which helps make sure people receive safe services. It gets its medicines from licensed suppliers and manages them appropriately to make sure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment that it needs to provide its services effectively. And it has the facilities to secure people's information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |