Inspection outcome: Standards met
Last inspection: 24/04/2019
Pharmacy context
A busy branch of a small group of independent pharmacies. The pharmacy is situated on a busy main road opposite a health centre. As well as dispensing NHS prescriptions the pharmacy supplies medicines in multi-compartment compliance trays. And offers the minor ailments and emergency hormonal contraception services. It is a Healthy Living Pharmacy.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. The pharmacy keeps people’s private information safe. The pharmacy asks its customers and staff for their views. Team members use the procedures in place to safeguard vulnerable people. The pharmacy generally maintains the records that it must keep by law. But some records are incomplete. So, it may not always be able to show exactly what happened if any problems arise.
Principle 2. Staff
The pharmacy team members manage the workload within the pharmacy well. And they work well together. They are comfortable about providing feedback to the pharmacist and they are involved in improving the pharmacy’s services.
Principle 3. Premises
The premises are clean, secure, and maintained to a level of hygiene appropriate for the pharmacy’s services.
Principle 4. Services, including medicines management
People with a range of needs can access the pharmacy. Pharmacy services are generally well managed. But team members sometimes leave medicines in unsealed multi-compartment compliance trays overnight. This could increase the chances of mistakes being made. And it could affect the quality of the medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |