Inspection outcome: Standards met
Last inspection: 31/08/2023
Pharmacy context
This pharmacy is located on a busy main road in the Small Heath area of Birmingham. Although open to the public, it does not hold an NHS pharmacy contract and the pharmacy's primary business is its online private prescribing service which it offers via its website www.pharmacydirectgb.co.uk, in partnership with a Romanian-based prescriber. The prescribing service covers a range of lifestyle medicines including treatments for erectile dysfunction and hair loss. In addition, general sales list and pharmacy medicines are sold through the website. The pharmacy has a small range of medicines available for sale on the premises, as well as other household goods.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team follow written procedures to make sure they work safely, and they protect people’s private information. The pharmacy uses risk assessments to help make changes or improvements to the services and the way the pharmacy operates.
Principle 2. Staff
The pharmacy has enough team members to manage the current workload and the services that it provides. The pharmacy’s team members use their professional judgement to make sure medicines are appropriate for people.
Principle 3. Premises
The pharmacy provides a safe, secure and professional environment for the provision of healthcare services. And its website provides clear and accurate information.
Principle 4. Services, including medicines management
The pharmacy manages its services and supplies medicines safely, and people can easily contact the pharmacy. The pharmacy gets its medicines from licensed suppliers, and it stores them securely and at the correct temperature, so they are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services safely. And the team uses equipment
in a way that keeps people’s information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |