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Pharmacy inspections

Inspection reports and learning from inspections

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MedPro Pharmacy (9011939)

Inspection outcome: Standards met

Last inspection: 22/11/2024

Pharmacy context

This pharmacy is located in the town of Wymondham in Norfolk. Its main activities are dispensing NHS prescriptions, administering seasonal flu vaccinations and COVID vaccinations and providing the Pharmacy First service under patient group directions (PGDs). The pharmacy delivers all the medicines it dispenses to people’s homes. The owner also administers a small number of aesthetics injections to people at the pharmacy.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages the risks associated with its services and it generally keeps the records its needs to by law. It also keeps adequate records about the aesthetics services it provides. The pharmacy has appropriate insurance arrangements in place. Team members know how to protect vulnerable people. And the pharmacy handles people’s private information safely.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage its workload safely. And they complete the right training for their roles. Team members do some ongoing training to keep their knowledge and skills up to date. And they feel comfortable about raising any concerns they may have.

Principle 3. Premises

Standards met

The pharmacy is generally clean and tidy and provides a safe and appropriate environment for the provision of its services. It has consultation rooms for people to have private conversations with a member of the team. And the pharmacy is kept secure from unauthorised access.

Principle 4. Services, including medicines management

Standards met

The pharmacy largely provides its medicines and services safely. People with different needs can access the pharmacy’s services. It gets its medicines from licensed sources. But it does not always store these in an organised way which could increase the risk of errors occurring.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. And it uses its equipment to protect people’s privacy.

Pharmacy details

Unit 1, Oak Tree Business Park
Philip Ford Way
Silfield
Wymondham
NR189AQ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards