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Pharmacy inspections

Inspection reports and learning from inspections

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medino.com (9011921)

Inspection outcome: Standards met

Last inspection: 20/01/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This pharmacy is located in an industrial park in Leighton Buzzard, Bedfordshire. It provides all its services at a distance via its website www.medino.com. The pharmacy dispenses NHS and private prescriptions for delivery to people’s homes. And it sells over-the-counter medicines online. It also provides treatments for various conditions, for example, weight-loss and erectile dysfunction via patient group directions (PGDs). The pharmacy premises are not open to members of the public.

This was the first inspection of the pharmacy since it was registered in August 2022.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Unit 5-6 Union Park
Grovebury Road
Leighton Buzzard
LU74UX
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards