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Pharmacy inspections

Inspection reports and learning from inspections

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Medication Delivery Services Ltd (1103465)

Inspection outcome: Standards met

Last inspection: 17/06/2021

Pharmacy context

This pharmacy provides its services ‘behind closed doors’ from a warehouse unit on an industrial estate on the outskirts of Peacehaven near Brighton. It is not open for people to visit the pharmacy in person as it mainly dispenses prescriptions for people in care homes. The medicines its supplies are almost all supplied in multi-compartment compliance packs to help people and their carers manage their medicines. It also delivers some medicines in multi-compartment compliance packs to people who live in their own homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has up-to-date and well organised written instructions which tell its team members how to complete their tasks safely. It also has separate, suitably adjusted, sets of instructions to help its team members protect themselves and those around them during the pandemic. It has adequate insurance in place to help protect people if things do go wrong. Members of its team are clear about their roles and responsibilities. They work to professional standards, identifying and generally managing risks effectively. They keep satisfactory records of the mistakes they make so that the team as a whole can learn from them and help prevent them happening again. The pharmacy manages and protects people’s private information well. Team members also understand how they can help to protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload safely. Pharmacy team members are appropriately trained, keep themselves up to date and they appear to work very well together. They have a clear understanding of their roles and how they can help those looking after other people’s medicines.

Principle 3. Premises

Standards met

The premises are well suited for the type of work the pharmacy does. They provide a safe and secure environment for the pharmacy’s team to provide its services with few distractions. The pharmacy has made suitable adjustments to parts of its premises to help minimise the spread of COVID-19, helping to protect both its team members and people visiting the pharmacy.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides a specialised service which it delivers in a safe and effective manner. It stores and manages its medicines safely. And it has made sensible changes to the way it delivers peoples’ medicines during the pandemic. Those changes help to reduce the chances of spreading the coronavirus. But its team members don’t do enough to identify people supplied with high-risk medicines so that they can give them extra information about taking their medicines safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment for the type of services it provides. And it makes sure that it is kept clean and suitably maintained. The pharmacy keeps people’s private information safe.

Pharmacy details

Unit C6
Meridian Industrial Estate
Hoyle Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards