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Pharmacy inspections

Inspection reports and learning from inspections

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Medication Delivery Services Ltd (1103465)

Inspection outcome: Standards met

Last inspection: 04/07/2023

Pharmacy context

This pharmacy provides its services ‘behind closed doors’ from a warehouse unit on an industrial estate on the outskirts of Peacehaven near Brighton. It is not open for people to visit the pharmacy in person as it mainly dispenses prescriptions for people in care homes. It supplies some of its medicines in multi-compartment compliance packs to help people and their carers manage their medicines. It also delivers some medicines to people who live in their own homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has suitable written instructions for its team members to follow when carrying out their work. It keeps appropriate records of its mistakes and can show what it has learned to help reduce the chances of the same things happening again. It keeps its team members up to date on matters affecting the way they work. The pharmacy generally maintains the records that the law requires it to keep. And it keeps them in an easily accessible place so that they can be readily checked. Team members have an appropriate understanding of their role in safeguarding vulnerable people. And they know who to contact if they need to.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload safely. Pharmacy team members are appropriately trained, and the pharmacy keeps suitable records of their progress. They have a satisfactory understanding of their role, and they work well together.

Principle 3. Premises

Standards met

The pharmacy’s premises are well suited for the services it provides. They provide a safe and secure environment for the pharmacy’s team to complete their tasks with few distractions. But the pharmacy doesn’t do enough to keep its premises tidy and free from excessive clutter.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy is providing its services safely. It uses its computer systems to securely make prescription information more easily accessible to the care homes it serves. This means the carers have more up-to-date information to help them safely give the medicines to those they care for. Pharmacy team members appropriately identify people supplied with high-risk medicines and give them the advice they need to take their medicines safely. The pharmacy sources, stores and generally manages its medicines appropriately. And it keeps satisfactory records to show what it includes in each delivery it makes.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment for the type of services it provides. And it makes sure that it is kept clean and suitably maintained. The pharmacy keeps people’s private information safe.

Pharmacy details

Unit C6
Meridian Industrial Estate
Hoyle Road
PEACEHAVEN
BN108LW
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards