Inspection outcome: Standards met
Last inspection: 17/12/2019
Pharmacy context
This community pharmacy is a next to a GP surgery in Coventry and is part of a small independent group of pharmacies. It dispenses NHS prescriptions that it mostly receives from the adjacent pharmacy. It supplies some medicines in multi-compartment compliance packs to help people organise their medicines. And it provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations to help people with their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages its risks. Its team members manage people’s personal information properly. And they know how to protect vulnerable people. The pharmacy generally keeps the records that it needs to, and these are mostly accurate.
Principle 2. Staff
The pharmacy has enough staff to provide its services. Team members are competent in their roles and they know when to refer to the pharmacist. They have the right qualifications and they use ongoing training to keep their knowledge up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has enough space to dispense and store its medicines. And it has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy organises its services and adequately manages them. Its team members take the right actions when they receive information about medicine recalls. They store the pharmacy’s medicines in appropriate conditions, so they are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Team members know how to report maintenance issues, so they can be appropriately managed. And they use up-to-date reference sources when they provide the pharmacy’s services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |