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Pharmacy inspections

Inspection reports and learning from inspections

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Medetone (9011933)

Inspection outcome: Standards met

Last inspection: 15/12/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This is a distance‐selling pharmacy which provides its services via its website (https://rightangled.com and www.wegoss.com) and has an online prescribing service. The pharmacy does not provide NHS services. It dispenses private prescriptions generated by a team of pharmacist independent prescribers and sells over‐the‐counter medicines. The types of medicines mainly dispensed include treatments for weight management and hair loss. The pharmacy is closed to the public and medicines are delivered to people via courier. Enforcement action has been taken against this pharmacy, which remains in force at the time of this inspection, and there are restrictions on the provision of some services. The enforcement action taken allows the pharmacy to continue providing other services, which are not affected by the restrictions imposed.
This was a reinspection following an inspection in June 2025 where the pharmacy did not meet Standards 1.1, 1.5 and 4.2. All standards not met were addressed with enforcement, however this reinspection focused on standard 4.2 regarding the pharmacy’s delivery of medicines that require special storage. Since the last inspection, the pharmacy has changed the packaging used to deliver these medicines and has carried out an audit on the maintenance of the storage conditions during delivery.

Inspection summary findings

Principle 4. Services, including medicines management

Standards met

Pharmacy details

32 Galena Road
Hammersmith
London
W6 0LT
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards