Med Mart Pharmacy (9011843)

Inspection summary findings

Principle 1. Governance

The pharmacy’s working practices are generally safe and effective. It reviews the risks involved in providing its services. The pharmacy has suitable standard operating procedures (SOPs) in place to make sure its team members know how to work safely. The pharmacy can easily show who completed each step of the process of the services it provides. Members of the team keep the records they need to up to date. They manage and protect people’s private information and they are trained in how to safeguard the welfare of vulnerable people.

Principle 2. Staff

The pharmacy’s team members work effectively together to deliver services safely and manage the workload. The pharmacy supports them in completing training appropriate to their roles. Team members provide feedback about the pharmacy and how they could improves its services.

Principle 3. Premises

The pharmacy’s premises are clean, bright and suitable for the provision of healthcare services. The pharmacy prevents people accessing its premises when it is closed so its medicines stock is safe and people's private information is protected.

Principle 4. Services, including medicines management

Overall, the pharmacy’s working practices are safe and effective. It keeps detailed audit trails to identify who completed actions at each stage and show that its professional services are well managed. The pharmacy obtains its medicines from reputable sources and they are stored securely at the right temperature to make sure they are safe to supply. Team members know what to do in response to alerts and product recalls and they keep records of any medicines or devices returned to the suppliers.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people's private information safe.