Med-Chem UK Ltd (1092551)

Inspection summary findings

Principle 1. Governance

The pharmacy's working practices are largely safe and effective. The pharmacy generally keeps the records it needs to by law so that medicines are supplied safely and legally. The pharmacy asks its customers for their views. Team members use the procedures in place to protect vulnerable people. The pharmacy doesn't consistently record or review near misses which may mean that team members are missing out on opportunities to learn and make the pharmacy’s services safer.

Principle 2. Staff

The pharmacy has enough team members for the services provided, and they do the right training for their roles. They work effectively together. The pharmacy supports its team members with ongoing training. This helps them keep their knowledge and skills up to date.

Principle 3. Premises

The pharmacy's premises provide an appropriate environment to deliver its services from. And its premises are suitably clean and secure. People using the pharmacy can have conversations with team members in a private area.

Principle 4. Services, including medicines management

The pharmacy provides its services safely and makes its services accessible for people. It gets its medicines and medical devices from appropriate sources and generally stores them properly. Team members make the necessary checks to ensure that the pharmacy's medicines and medical devices are safe to use to protect people's health and wellbeing.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.