Inspection outcome: Standards met
Last inspection: 10/06/2019
Pharmacy context
This pharmacy is located on a busy main road in the centre of Caerphilly. It mainly dispenses NHS prescriptions and delivers prescriptions to people who are housebound. The pharmacy sells a range of over-the-counter medicines as well as offering NHS services including a review of medicines following a discharge from hospital (DMR) and general Medicine Use Reviews (MURs). The pharmacy provides a number of other NHS services including a local ‘Choose Pharmacy’ common ailments scheme, emergency hormonal contraception and smoking cessation. Substance misuse treatment services are also available.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages risks. It protects people’s private information and keeps the records it needs to by law. Pharmacy team members follow written procedures to help ensure they complete tasks safely and they understand how to raise concerns to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to manage the current workload. Team members are appropriately trained for the roles in which they are working and feel able to raise concerns and provide feedback.
Principle 3. Premises
The pharmacy provides a suitable environment for the delivery of healthcare services.
Principle 4. Services, including medicines management
The pharmacy’s services are easy to access, and they are generally well managed. The pharmacy sources medicines appropriately and carries out some checks to make sure that they are suitable for supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |