Marisco Pharmacy (1091892)

Inspection summary findings

Principle 1. Governance

The pharmacy identifies and manages the risks associated with its services appropriately. It keeps people’s private information secure and it keeps the records it must by law. The pharmacy advertises how people can provide feedback about its services. And its team members understand their role in responding properly to this feedback. They know how to correctly recognise and respond to safeguarding concerns. Pharmacy team members engage in some learning to help reduce risk following mistakes they make during the dispensing process.

Principle 2. Staff

The pharmacy has enough team members to manage its workload. It has some support systems to help team members in learning roles. But it does not provide protected learning time to help monitor completion of core learning associated with the pharmacy’s procedures. Team members have the confidence to talk about concerns at work. And they engage in some ongoing discussions to share ideas and learning.

Principle 3. Premises

The pharmacy premises are clean and secure. They provide a suitable space for the delivery of healthcare services. People using the pharmacy can speak with a member of the pharmacy team in a private consultation room.

Principle 4. Services, including medicines management

The pharmacy makes its services accessible to people. It obtains its medicines from reputable sources. And it generally stores these medicines safely and securely. Pharmacy team members use audit trails effectively to help manage dispensing services. And team members work with other healthcare providers to supply information to people to support them in managing their health.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs to provide its services. Pharmacy team members act with care by using the equipment in a way which protects people’s confidentiality.