Inspection outcome: Standards met
Last inspection: 14/01/2020
Pharmacy context
This is a branch of a group of pharmacies. It is situated on a main road in a parade of shops close to a health centre. It dispenses NHS prescriptions and offers a number of sexual health services including emergency hormonal contraception (EHC) and HIV testing. It supplies medicines in multi-compartment compliance packs to a number of people to help them take their medicines safely.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are safe and effective. The pharmacy asks its customers for their views. It largely keeps the records it needs to so that medicines are supplied safely and legally. It protects people’s personal information adequately. Team members know how to safeguard vulnerable people.
Principle 2. Staff
The pharmacy has enough team members for the services provided. They have the appropriate skills, qualifications and training to deliver the pharmacy’s services safely. They do ongoing training to help keep their knowledge and skills up to date.
Principle 3. Premises
The premises are suitable for the pharmacy’s services and are mostly clean. People can have a conversation with a team member in a private area. Some areas of the pharmacy require cleaning, which detracts from the overall appearance of the pharmacy.
Principle 4. Services, including medicines management
The pharmacy delivers its services in a safe and effective manner. It obtains its medicines from reputable sources. And it manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts to make sure that people get medicines and medical devices that are safe to use. People with a range of needs can access the pharmacy’s services. The pharmacy identifies prescriptions for high-risk medicines so that there is an opportunity to speak with people when they collect these medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |