Inspection outcome: Standards met
Last inspection: 07/10/2019
Pharmacy context
This is a community pharmacy located next to a GP surgery in the centre of St Albans in Hertfordshire. The pharmacy dispenses NHS and private prescriptions. It offers Medicines Use Reviews (MURs), the New Medicine Service (NMS), Emergency Hormonal Contraception (EHC), the NHS Urgent Medicine Supply Advanced Service (NUMSAS) and seasonal flu as well as travel vaccinations. In addition, the pharmacy supplies multi-compartment compliance aids to people if they find it difficult to manage their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks appropriately. Members of the pharmacy team deal with their mistakes responsibly. They usually monitor the safety of their services by recording their mistakes and learning from them. Team members understand how to protect the welfare of vulnerable people. And, they protect people’s private information well. The pharmacy largely maintains its records in accordance with the law.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members are suitably qualified. They understand their roles and responsibilities. And, they are provided with resources to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy's premises provide an appropriate environment to deliver its services. The pharmacy is kept clean. It is professional in its appearance and kept secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy’s services are easily accessible, and the team provides them in a safe and effective manner. The pharmacy obtains its medicines from reputable sources, it manages and stores them appropriately. And, the pharmacy takes the appropriate action in response to safety alerts. This includes when team members identify issues with medicines. This helps to ensure that people receive medicines and devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities it needs to provide its services safely. Its equipment is clean and helps to protect the privacy of people.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |