Inspection outcome: Standards met
Last inspection: 05/08/2024
Pharmacy context
This is a distance-selling pharmacy operating from a retail unit on a shopping parade situated in a residential area. The pharmacy dispenses NHS prescriptions and some people receive their medicines in multi-compartment weekly compliance packs to help make sure they take them safely. The pharmacy delivers medicines to people in the local area. It has a website (https://m44pharmacy.co.uk) which provides information about the pharmacy.
Inspection summary findings
Principle 1. Governance
The pharmacy team members
appropriately manage the risks associated with providing the pharmacy’s
services. They are clear about their roles and responsibilities and understand
their role to help protect vulnerable people. Pharmacy team members have a
process to record mistakes and learn from them, but this does not happen
regularly so they may be missing opportunities to make their services safer.
Principle 2. Staff
The pharmacy has a small team. Team members work well together to manage the workload. They have the right qualifications and training for the jobs they do, and they are comfortable sharing ideas and concerns.
Principle 3. Premises
The pharmacy premises offers a clean, secure and professional environment for the services provided. The pharmacy has a logical workflow and sufficient space for team members to work safely. Its website contains useful information about the pharmacy and its services.
Principle 4. Services, including medicines management
Overall, the pharmacy makes it services accessible for people. And it manages and delivers its services safely and effectively. Team members give advice and provide written information to help meet people's healthcare needs. They source medicines appropriately. And they store and manage them properly.
Principle 5. Equipment and facilities
The pharmacy has the
appropriately maintained equipment that it needs to provide its services. And
it uses its equipment properly to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |