Inspection outcome: Standards met
Last inspection: 25/06/2019
Pharmacy context
This is a community pharmacy located next to a medical centre in the Streetly area of Sutton Coldfield. Most people who use the pharmacy are registered at the surgery next door. The pharmacy dispenses NHS prescriptions and provides some other NHS funded services such as Medicines Use Reviews (MURs) and the New Medicine Service (NMS).
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks associated with its services. It responds to people’s feedback and makes improvements to the quality of its services. Members of the pharmacy team are clear about their responsibilities and follow written procedures to make sure they work safely.
Principle 2. Staff
The pharmacy has enough team members to manage the current workload and the services that it provides. Pharmacy team members complete basic training for their roles, but they do not have formal training plans or performance reviews to make sure keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy provides a safe, secure and professional environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy manages its services and supplies medicines safely. People receive advice about their medicines when collecting their prescriptions. The pharmacy gets its medicines from licensed suppliers, and the team members make sure they store medicines securely and at the correct temperature, so that they are suitable for use.
Principle 5. Equipment and facilities
The pharmacy has appropriate equipment and facilities to provide the services it offers.
Pharmacy details
Sutton Park Surgery
34 Chester Road North
Sutton Coldfield
B736SP
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |