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Pharmacy inspections

Inspection reports and learning from inspections

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M W Phillips Chemists (1103783)

Inspection outcome: Standards met

Last inspection: 06/08/2020

Pharmacy context

A community pharmacy located in the student’s union building at Warwick University. The pharmacy’s opening hours were changed at the start of the COVID-19 pandemic and it currently opens only on Tuesdays and Thursdays from 11am to 5pm. The pharmacy sells a range of over-the-counter medicines and dispenses prescriptions. It supplies medicines in multi-compartment compliance packs to a very few people who live in their own homes. The inspection was carried out during the COVID-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally manages risks to help ensure it services are delivered safely and effectively. Members of the pharmacy team take some actions to help minimise mistakes in the dispensing process. The pharmacy keeps the records it needs to by law and has written procedures on keeping people’s private information safe. And members of the public can express their views on the quality of services provided by the pharmacy.

Principle 2. Staff

Standards met

Members of the pharmacy team work well together and can manage their current workload effectively. And they have access to training resources to help keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy’s premises are adequate for the services it provides. And they are kept secure from unauthorised access.

Principle 4. Services, including medicines management

Standards met

The pharmacy offers a small range of healthcare services and these are generally well managed. The pharmacy sources, stores and manages medicines safely, to ensure that all the medicines supplied to people are fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has access to the appropriate equipment and facilities to provide its services safely. It maintains its equipment and facilities adequately.

Pharmacy details

University Of Warwick
Health Centre Road
COVENTRY
CV47AL
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards