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Pharmacy inspections

Inspection reports and learning from inspections

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M&A Pharmacies Ltd (1039865)

GPhC Reference 1039865

Inspection outcome: Standards met

Last inspection: 11/06/2019

Pharmacy context

The pharmacy is in the village of Altofts. It dispenses NHS and private prescriptions. It supplies medicines in multi-compartmental compliance packs to help people take their medication. And it delivers medication to people’s homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy generally identifies and manages the risks associated with its services. And it keeps most of the records it needs to by law. The pharmacy has written procedures that the team follows. The pharmacy has adequate arrangements to protect people’s private information. People using the pharmacy can raise concerns and provide feedback. The pharmacy team has some level of training and guidance to respond to safeguarding concerns to protect the welfare of children and vulnerable adults. ​The pharmacy team members respond appropriately when errors happen. And they discuss what happened and act to prevent future mistakes. But they don’t record all errors or review them. This means ​the team does not have information to help identify patterns and reduce mistakes. 

Principle 2. Staff

Standards met

The pharmacy team members have the qualifications and skills to support the pharmacy services. And they can raise concerns about the effective delivery of these services. The pharmacy team members rarely receive feedback on their performance. So, they may miss the opportunity to progress in their role or take on a new role to help the safe and effective delivery of services.

 

Principle 3. Premises

Standards met

The pharmacy is clean and secure. And it has appropriate arrangements for people to have private conversations with the team.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides services that support people's health needs. The pharmacy has adequate procedures to manage its services and it gets its medicines from reputable sources. ​It keeps records of the medicines people have supplied in multi-compartmental compliance packs and it records most of the deliveries it makes to people. So, there may be times when the pharmacy can't deal with queries effectively. The team does not always record descriptions of the medicines in the packs or supply information leaflets with the medication to help people take their medicines safely. The pharmacy generally stores and manages medication appropriately but team members don't always store medicines in the original manufacturer's packs or correctly label the containers when medicines are moved from one container to another. So, there is a risk they may supply medicines that are out of date or not fit for purpose.

 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide safe services and protect people’s private information.

Pharmacy details

1a Lee Brigg
Altofts
NORMANTON
WF62JJ
England

Find nearby pharmacies

View inspection report (PDF 114.9KB)

What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards