Inspection outcome: Standards met
Last inspection: 15/03/2022
Pharmacy context
This is a community pharmacy located in a health centre in the village of Lutterworth, Leicestershire. Its main activity is dispensing NHS prescriptions and supplying medicines in multi-compartment compliance packs to quite a few people who need assistance in managing their medicines at home. The pharmacy is open five days a week and it offers a prescription delivery service. This inspection was undertaken during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help make sure its services are delivered safely. Members of the pharmacy team keep the records required by law to ensure medicines are supplied safely and legally. They record and review mistakes made during the dispensing process so that they can learn and improve from their processes. The pharmacy considers the risks posed by the Covid-19 pandemic and implements measures to help keep members of the public safe. It keeps people's private information securely. Team members know how to protect the welfare of a vulnerable person.
Principle 2. Staff
The pharmacy has just enough staff members to manage its workload adequately. Members of the pharmacy team have the appropriate skills and qualifications for their roles and responsibilities. And they are supportive of each other.
Principle 3. Premises
The premises are suitable for the provision of pharmacy services. And they are kept secure from unauthorised access.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. It gets its medicines from reputable suppliers and stores them properly. Members of the pharmacy team generally ensure that people with different needs receive appropriate care. And they take the right action in response to safety alerts so that people get medicines and medical devices that are safe to use. But the pharmacy is sometimes only open for limited hours, which could mean that people find it harder to access its services.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains its facilities and equipment appropriately.
Pharmacy details
Lutterworth Health Centre
Gilmorton Road
LUTTERWORTH
LE174EB
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |